Privacy Policy

1. Kya data lete hain: Phase 1 public form me sirf naam, mobile number, city, property type, bill range, solar type, message aur consent liya jata hai. Email, roof photo, bill image, call time, referral source — baad me WhatsApp/call par, zaroorat par hi.

2. Purpose: Enquiry follow-up, site survey planning aur quotation process ke liye. Marketing ke liye alag consent ke bina use nahi.

3. Storage & access: Leads secure dashboard me, role-based access ke saath. Sensitive documents (PAN, bank, Aadhaar) public form par kabhi nahi liye jate — sirf Phase 2 secure customer portal (OTP login) me, approved process se.

4. Sharing: Data third-party ko becha nahi jata. Sensitive file attachments email/WhatsApp par nahi bheje jate.

5. Aapke adhikaar: Data dekhne, sudharne ya delete request ke liye upar diye contact par likhein. Kanoon ya active application ke liye roke gaye data par exclusion lagu ho sakta hai.