Document Retention & Deletion Policy

Categories: Enquiry details (Phase 1) aur — Phase 2 me — PAN, bijli bill, bank passbook/cancelled cheque, aur approved process par anya documents. Aadhaar sirf jab truly required.

Retention: Active application + company-approved period tak (final period business approval ke baad yahan likha jayega). Uske baad secure deletion.

Deletion request: Email/WhatsApp par request bhejein; identity verify karke 15 working days me jawab. Kanoon ya active application/dispute ke liye roke gaye data par exclusion lagu.

Storage: Private storage, role-based admin access, file validation, activity log, no public document URLs.